"Outstanding Customer Service "

We wanted to let you know that we received outstanding customer service from Beverly Nowakowski. We traveled three hours and this was the first time purchasing a vehicle in Pittsburgh. We have always purchased locally. Our son saw this subaru impreza WRX STi that he loved on the internet. She greeted us where other sales representatives did not. They were not busy and chose to ignore us. She said hello can I help you and came to us with a very warm and caring personality. She made us feel right at home. We are now recommending many friends and family to see her. She made our experience so memorable.

Diane and Lance

"Thanks, "

Hi Amber, Thanks for the oportunity to respond to our recent purchase at Baierl. First of all,Jay Cotts was a super salesman. very congenial and he was entirely knowledgeable about automobiles and how what to expect from them. A great guy. Tell him to be careful on that motorcycle. I will ,and already have, referred prospective buyers to your store. John

John

"Service Reliability "

I have almost 100,000 miles on my subaru. I bought it new from Baierl and I've always taken it to Baierl for maintenance and service. I've come to understand what to expect. The maintenance work is always performed flawlessly and in a timely manner. The service is performed in a timely manner, but I always have to take it back the next day or sooner to reset the computer or something minor (but still important). A simple road test to verify the vehicle is working properly before giving it back to the customer would go a long way it preventing customer frustration.

Roo

"New Car"

My fiancee and I recently bought a 2011 Impreza at Baierl Subaru and had a great experience. Our salesman, Jay Cotts, was helpful through the entire process and was very knowledgeable about the cars.

Tony